Workplace Mediation Information for Employers
Why should we use mediation?
Mediation is highly effective as a dispute resolution process, with ACAS
reporting an 80% success rate in resolving conflict through mediation.
Mediation can be used at any stage of a dispute but is more effective
if used in the early stages before any formal grievance has been brought.
57.3% respondents in the CIPD Conflict Management Survey of 2011 stated
they use mediation to resolve workplace issues with 42.6% using external
How much will it cost?
The average number of days it takes to handle a grievance case is 15.1 with 6.8
days of management time, 7.6 days of HR time and 0.7 days of in house legal
Spectra charges £750.00 per day or £149.00 per hour for mediation services.
Standard mediation processes should take no longer than 1 day with more
complex ones between 1 and 2 days, so the direct cost and time comparison
between grievance handling and mediation is significant.
What are the benefits to the organisation?
• Improves relationships between employees (80.5%)
• Reduces/eliminates stress involved in more formal processes (63.6%)
• Avoids costs defending an ET claim (51.7%)
• Develops a culture of managing and developing people (38.1%)
• Reduces sickness absence (38.1%)
• Retains valuable employees (37.3%)
Why should we use Spectra?
Spectra’s Mediators are ACAS trained and accredited with considerable experience in conflict resolution.
To speak to a trained Mediator,
0161 926 8519